Privacy Policy

Personal Information:

The personal information that we hold is for order fulfilment purposes only and to track individual orders. We also use the city that you live in for marketing research, but no full addresses are kept for this purpose. The information we hold includes but is not restricted to: name; wedding date; telephone number; email address and address. We may also need to hold your data for legal or regulatory reasons.

We will hold your personal information for as long as needed for the order to be fulfilled and then for accounting/auditing purposes.

Sharing Personal Information:

The only personal information that we share with external suppliers are that of name and wedding date. These are used to track individual orders and for order fulfilment purposes. No other information is shared with these suppliers or any other external companies unless otherwise agreed to by you. An example of this would be sharing an address if under the rare occasion a direct shipment is required.

We keep your data secure by not sharing more than the information needed with suppliers and not sharing your information with any third parties.

Individual Rights:

In reference to your personal information, you have the right to the following:
To be informed of what information we hold for you; to access that said information; the right to update this information where appropriate; the right to have your personal information erased; to restrict processing and data portability; the right to object this information and the right to not be subject to automated decision-making including profiling.

Access to your information:

Individuals have the right to request access to their personal information. This request will be responded to within 31 days and will be free of charge to the individual. Any requests that we deem to be manifestly unfounded or excessive will be dealt with on an individual basis. It may be refused or a charge of £20 will be applied. If refused we will inform you within 31 days and you will have the opportunity to appeal.